1xbet Privacy Policy

1xbet values each of its clients and takes all necessary measures to provide them with a safe gaming environment. The company takes the security of users’ personal and financial data and their privacy seriously.

1xbet is committed to increasing the transparency of how the data provided by users of the platform is collected, used, and stored. This 1xbet Privacy Policy explains what information 1xbet collects when you use its services, why this information is collected, and how it is used.

Hereinafter, 1xbet may be referred to as “we”, “us”, “company”, “platform” or “site”. By using our services, you consent to the processing, storage and use of data. We may amend this Privacy Policy from time to time and notify you of changes by posting the amended terms on our platforms.

While your consent allows us to process data for core operational upgrades, international regulatory frameworks grant you absolute personal governance over your digital footprint on our platform. At any point during your tenure, you reserve the right to submit a formal request to our Data Protection Officer (DPO) to receive a transparent copy of all personal records we store, or demand the correction of outdated information. Furthermore, if you choose to close your account or withdraw your marketing consent, you can request the permanent deletion of your non-transactional details. Please note, however, that certain financial records and identity logs must be legally retained for a mandatory statutory period to satisfy international anti-money laundering (AML) and auditing compliance before they can be completely purged from our secure database servers.

The processing of the personal data of 1xbet customers begins only after express consent to it. Consent to the processing of personal data can be provided by the 1xbet customer himself or his representative in any form that allows to confirm its receipt, namely in writing or through connected actions of the subject of personal data.

Expressing consent to the processing of personal in writing, must contain the following information:

From the personal data subject: Full name, address, identification number of the identity document, date of issue of the document, by which authority the document was issued.
From the representative of the personal data subject: full name, address, number, date of issue and authority of issuance of the main identity document, details of a notarized power of attorney or other document confirming the authority of this representative.
Postal address of 1xbet;
Purposes of personal data processing;
List of personal data to be processed to which the subject’s consent has been given;
Name and address of the person who processes personal data on behalf of 1xbet;
List of actions with personal data;
List of ways of processing personal data;
The period during which the consent of the subject of personal data is valid;
Signature of the subject of personal data.

Consent to the processing of personal data through the connected actions of the subject of personal data, expressed by registering on the website or in the services of 1xbet, by performing money transactions on the platform, by registering bets and receiving winnings through the 1xbet User Cabinet, and by complying with the rules established by 1xbet.

In the vast majority of cases, you do not need to submit physical paperwork or mail a signed document to activate your account. For 99% of global players, this legal requirement is seamlessly fulfilled through digital connected actions—specifically, by ticking the mandatory “Terms and Conditions” and “Privacy Policy” box during your initial registration. This simple click serves as an official electronic signature, immediately authorizing our automated systems to verify your identity, secure your cash deposits, and process your cricket bet slips. This instantaneous digital activation guarantees that your account unlocks immediately, eliminating administrative delays and allowing you to safely fund your wallet and withdraw your winnings without ever stepping away from your screen.

Purposes of Information Collection

When you register an account with 1xbet and use the company’s services on the website, you may be asked to provide personal information. All information you provide when using our site is provided voluntarily by you. We may collect the following data:

Personal details and contact information that is submitted when you register an account on the platform;
Residence information;
Transaction details: Transaction ID, payment method, transaction date and amount;
Any information you provide to us through our official website or via email;
Correspondence with our support operators by any of the suggested methods of communication;
Location information, traffic data, login details and other detailed information about your visit to our website.

All data you provide is securely stored on our secure servers. To ensure that we provide the highest quality of service, the servers also store information about your activity, such as source IP address, access time, access date, web pages visited, language used, software crash reports, type of browser used, etc.

Every analytical point and technical log collected by our servers serves a dual operational purpose: maximizing your interface performance and building an ironclad security baseline. For instance, storing software crash reports and browser types allows our development team to issue rapid, targeted updates to the mobile application, ensuring that live match streams and real-time odds tracking load flawlessly even on budget hardware. On the financial side, logging your unique IP address and transaction history enables our automated fraud detection systems to immediately flag and block unauthorized login attempts from unrecognized locations, creating an intelligent digital shield that actively prevents account takeovers and ensures your automated deposit and withdrawal requests are processed safely and efficiently.

Means of Data Collection and Processing

The Company may automatically receive personal information about customers if they provide it voluntarily through their interaction with the 1xbet service. 1xbet is authorized to obtain user data from online merchants and service providers, as well as from customer lists lawfully obtained from third-party providers. For technical support of online transactions and maintenance of customer accounts, 1xbet may use the services of third-party service providers, as the company has access to any information that customers provide to such providers. Personal information obtained will be used and may be disclosed to third parties outside the company only by this Privacy Policy and the laws of the client’s country.

This secure data integration operates within strict legal boundaries to guarantee that your profile details are never exposed to unauthorized third-party marketing networks or public registries. When 1xBet syncs information with external online merchants or certified payment gateways, it does so via heavily encrypted application programming interfaces (APIs) solely to streamline your operational logistics—such as verifying a successful mobile wallet deposit or confirming your identity during a high-volume payout. Because these third-party interactions are strictly bound by non-disclosure agreements (NDAs) and international data protection laws, your sensitive financial footprints remain fully insulated, protecting you from intrusive spam, unrequested ads, or digital identity tracking across the web.

The Use of Data

Our company is committed to providing a high level of service to our users. We do not violate the law by collecting information about you because you provide it voluntarily. We use your information for the following purposes:

Providing our Services;
Supporting our customers;
Providing necessary security;
Verifying your identity;
Verifying and processing online transactions;
Promotional offers and information about our products and services;
Promotional offers and information about products and services of the company’s partners;
Expanding the range of products provided;
Improving customer service;
Assisting customer participation in promotional activities;
Any other purposes related to the operation of the 1xbet gaming services.

Your data may also be requested by us as part of surveys and contests in which you may voluntarily participate. If you wish, you can opt out of receiving information that you do not need.

To customize these data streams according to your personal preferences, you can manage your communication channels directly through the “Account Settings” menu inside your personal cabinet. By toggling the marketing preference switches, you have the absolute right to opt out of promotional SMS alerts, third-party partner offers, and automated email newsletters at any moment. Rest assured that disabling these marketing pipelines will never disrupt your core gaming routine; our secure servers will continue to deliver essential operational data, ensuring you still receive critical, real-time system alerts regarding successful cash withdrawals, security login updates, and the final settlement of your wager slips.

Disclosures

We may disclose your Personal Information to companies, organizations or individuals not affiliated with 1xbet if you have given us consent to do so. We may also disclose your information if required to do so by applicable law. This may happen if our security team detects money laundering, fraud, collusion or involvement in other criminal activity that could result in financial loss to our company. In this case, we reserve the right to share your personal data along with your identifying information with other online gambling sites, banks, credit card companies, and relevant regulatory agencies and appropriate law enforcement authorities.

For the absolute majority of fair-play enthusiasts, this multi-agency disclosure clause remains completely inactive, as it functions strictly as a targeted deterrent against organized cybercrime networks and syndicate bonus-abusers. Outside of official, court-ordered legal mandates or verified systemic fraud logs, the platform strictly enforces a zero-sharing protocol regarding your routine gaming data. Your operational metrics—such as your ongoing net winnings, preferred betting markets, and standard transaction volumes—are classified as highly confidential internal assets. They are permanently shielded from commercial third parties, independent credit bureaus, and external data aggregators, ensuring that your financial privacy remains fully preserved throughout your gaming journey.

Access

Customers can opt out of receiving promotional notifications in the following ways:

In the account settings on the 1xbet platform;
By replying to a promotional email sent by 1xbet to the email address provided by the customer;
By sending an e-mail to the 1xbet support email or by directly contacting the support team on the 1xbet website.

1xbet customers may contact the customer support team to obtain information about the personal data collected, the methods of data collection and how this information is processed and stored Customers may also express their wish to update their personal information, as well as leave complaints regarding the use of their personal information by 1xbet.

To ensure your requests are handled with maximum efficiency, our dedicated data compliance desk processes standard profile updates and information disclosure logs within a mandatory 48-hour response window. When contacting our support team to request a full report on your stored information or to file a privacy-related ticket, please write from your registered email address and include your unique 9-digit Player ID number. Once your ownership is instantly verified, our agents will implement your changes across all global servers, guaranteeing that your marketing preferences are fully updated and any incorrect credentials are permanently amended without long administrative delays.